Shop Owner Complete Guide

Everything you need to sell on ShopPal across all platforms

🎯 Why Sell on ShopPal?

Reach More Customers

Access thousands of shoppers on web, mobile & WhatsApp

Grow Your Business

Analytics, insights, and tools to boost sales

Easy to Manage

Products, orders, inventory - all in one place. Simple tools for growing your business

💼 What You Can Sell

Allowed Products
  • Clothing & Fashion
  • Electronics & Gadgets
  • Home & Kitchen
  • Beauty & Personal Care
  • Books & Stationery
  • Food & Beverages (packaged)
  • Toys & Games
  • Sports Equipment
  • Furniture & Decor
  • Handmade & Crafts
Prohibited Items
  • Weapons & Ammunition
  • Illegal Drugs
  • Counterfeit Goods
  • Stolen Items
  • Adult Content
  • Live Animals
  • Hazardous Materials

🚀 How to Get Started

How to Register Your Shop

  1. Create Account: Sign up at ShopPal Registration
  2. Complete Profile: Add your business details, contact info, location
  3. Verify Email: Check your email and click verification link
  4. Upgrade to Seller: Go to dashboard and select "Become a Seller"
  5. Set Up Shop: Add shop name, description, logo, and banner
  6. Add Products: Start listing your products

💻 Managing on Website

Web Dashboard

What You Can Do:
  • ✅ Add/Edit/Delete products
  • ✅ Upload product images (multiple)
  • ✅ Set prices, discounts, stock levels
  • ✅ Manage categories and tags
  • ✅ View and process orders
  • ✅ Track sales analytics
  • ✅ Respond to customer queries
  • ✅ Manage shop settings
Go to Dashboard

📱 Managing on Mobile App

Mobile Management

Features:
  • ✅ Add products on-the-go
  • ✅ Take photos directly from camera
  • ✅ Quick price updates
  • ✅ Check orders instantly
  • ✅ Get notifications for new orders
  • ✅ Update stock levels
  • ✅ View sales reports
Download App

💬 Managing via WhatsApp Bot

WhatsApp Management

Quick Commands:
  • ✅ Type "add product" to list new items
  • ✅ Type "my products" to view inventory
  • ✅ Type "orders" to see new orders
  • ✅ Type "sales" for today's earnings
  • ✅ Send product photo + details to quick-add
  • ✅ Update prices via chat
Chat with Bot

📦 Product Management Tips

Best Practices
  • Use clear, high-quality product photos
  • Write detailed descriptions
  • Set competitive prices
  • Keep stock levels updated
  • Respond to orders quickly
  • Offer discounts/promotions
Avoid These
  • Blurry or unclear images
  • Missing product information
  • Outdated stock status
  • Slow order processing
  • Ignoring customer messages
  • Inconsistent pricing

🎓 Success Tips for Shop Owners

Marketing Your Products
  • Use social media to promote your shop
  • Share your shop link on WhatsApp Status
  • Offer special discounts to attract customers
  • Post high-quality product photos
  • Respond quickly to customer inquiries
Delivery & Customer Service
  • Pack products securely to prevent damage
  • Ship orders within 24 hours when possible
  • Communicate with customers about delivery
  • Be professional and courteous
  • Handle returns and complaints fairly

📊 Growing Your Sales

Strategies to Increase Revenue:
  • Bundle Products: Offer product combos at discounted prices
  • Seasonal Promotions: Create special offers for holidays and events
  • Customer Reviews: Encourage satisfied customers to leave reviews
  • Quality Photos: Invest in good product photography
  • Detailed Descriptions: Provide complete product information
  • Competitive Pricing: Research competitor prices
  • Fast Response: Reply to messages within hours, not days
  • Stock Management: Keep popular items in stock

Ready to Start Selling?

Register your shop today and reach thousands of customers across Zimbabwe!

Register Now