Driver & Transport Complete Guide

Start earning by providing transport services on ShopPal

🚗 Why Drive with ShopPal?

Earn More

Flexible hours, competitive rates, and steady income

Your Schedule

Work when you want, where you want

Secure Platform

Safe payments, verified customers, support 24/7

📋 Requirements

What You Need:
Valid Driver's License Registered Vehicle Insurance Clean Driving Record Smartphone Age 21+
Documents Required: Driver's license photo, vehicle registration, insurance proof, profile photo

🚀 How to Register

On Website
  1. Visit ShopPal website
  2. Click "Become a Driver"
  3. Fill registration form
  4. Upload required documents
  5. Wait for verification (24-48 hours)
  6. Start accepting trips!
On Mobile App
  1. Download ShopPal app
  2. Tap "Driver Registration"
  3. Complete profile
  4. Take photos of documents
  5. Submit for review
  6. Get approved and earn!

📱 On WhatsApp

Send: transport or driver to +263 71 515 6437

Follow the prompts to complete your registration directly on WhatsApp!

💰 How You Earn

Earning Structure
  • Base Fare: Per trip minimum
  • Distance: Rate per kilometer
  • Time: Waiting time charges
  • Bonuses: Peak hours, promotions
Getting Paid
  • Weekly automatic payouts
  • Direct to EcoCash or bank
  • View earnings in real-time
  • Detailed trip history

🎯 Best Practices

Do's
  • Keep vehicle clean and maintained
  • Be punctual and professional
  • Follow traffic rules
  • Communicate with customers
  • Go online during peak hours
  • Maintain high ratings
Don'ts
  • Accept cash outside platform
  • Cancel trips frequently
  • Drive unsafely
  • Harass customers
  • Share login credentials
  • Ignore support messages

❓ Common Questions

Verification typically takes 24-48 hours. You'll receive a notification once approved.

Yes! You're free to work with multiple platforms. We value flexibility.

Contact support immediately. We'll help reassign the trip and provide guidance.
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